Lusabia v. Super K Drug Corporation

G.R. No. 223314 · 2020-07-15 · J. CARANDANG, J.: · Primary: Labor; Secondary: Remedial
REITERATION

Facts

The Antecedents: The petitioners, seven employees of Super K Drug Corporation, alleged various labor law violations by their employer and its owners. These included claims of receiving wages lower than indicated on payrolls, being forced to sign inaccurate payrolls under threat of non-payment, illegal deductions from their salaries for lost items, and the employer's failure to release cash bonds collected since 2010. The dispute escalated when some employees were allegedly pressured to withdraw their labor complaints, leading to their dismissal and threats of further legal action if they attempted to return to work. Procedural History: The petitioners initially filed a labor complaint for money claims before the National Labor Relations Commission (NLRC) — Single Entry Approach (SENA). Following alleged retaliatory dismissals of some employees who refused to withdraw their complaints, the petitioners amended their complaint to include illegal dismissal. The Labor Arbiter (LA) dismissed the complaint, finding that the dismissal was not established and that the petitioners had failed to report for work despite return-to-work notices. However, the NLRC reversed the LA's decision, finding that the petitioners were illegally dismissed, that the return-to-work notices were suspect, and that the SSS Employee Static Information indicated underpayment. The NLRC ordered reinstatement, back wages, and other monetary claims. The respondents then filed a Petition for Certiorari with the Court of Appeals (CA), which reinstated the LA's decision, ruling that the petitioners had abandoned their employment and that the payroll documents were the best evidence of salary payments. The Petition: The petitioners filed a Petition for Review on Certiorari under Rule 45 of the Rules of Court, assailing the CA's decision. They argued that they were illegally dismissed and did not abandon their employment, as evidenced by their willingness to return to work and their filing of an illegal dismissal suit. They contended that they were unaware of the return-to-work notices and that the employer failed to prove their receipt, suggesting the notices were an afterthought. Furthermore, they asserted that the SSS Employee Static Information should be given credence over the payrolls to prove underpayment, and that they were entitled to payment for unused service incentive leaves and unauthorized salary deductions. They sought reversal of the CA's decision and reinstatement of the NLRC's findings.

Issue(s)

Whether petitioners were illegally dismissed from employment or abandoned their employment. Whether petitioners are entitled to salary differentials, 13th-month pay, service incentive leave benefits, and reimbursement of the unreleased cash bonds. Whether petitioners are entitled to reimbursement of illegal deductions and attorney's fees.

Ruling

The petition is GRANTED. The Decision of the Court of Appeals is REVERSED and SET ASIDE. The Decision of the NLRC is AFFIRMED with MODIFICATION. Private respondents are ordered to pay petitioners full backwages, separation pay in lieu of reinstatement, salary differentials, 13th-month pay benefits, service incentive leave benefits, release of deducted cash bond, and attorney's fees.

Ratio Decidendi

On the issue of illegal dismissal and abandonment of employment: The Court held that the employer bears the burden of proving that an employee's dismissal is for a just or authorized cause. Respondent company failed to prove the fact of receipt of the return-to-work notice dated February 6, 2012, as the registry return cards lacked petitioners' signatures and were not accompanied by a postmaster's certification. Furthermore, some envelopes were marked 'RTS' (Return to Sender), and the company did not explain why all seven notices were sent to a single address. The Court found it suspicious that these notices were sent during the pendency of SENA hearings and conciliatory proceedings, where petitioners appeared, yet the employer did not personally furnish them. This failure to prove receipt of the notices meant petitioners could not have violated a return-to-work order, and thus, could not have abandoned their employment. Abandonment requires an unjustifiable refusal to report for work coupled with a clear intent to sever the employer-employee relationship, which was not sufficiently proven by mere absence. The Court also noted the absence of a notice to explain and a termination notice, thus violating substantive and procedural due process. Consequently, petitioners were illegally dismissed. On the issue of money claims for salary differentials, 13th-month pay, service incentive leave benefits, and reimbursement of the unreleased cash bonds: Regarding underpayment of salaries, the Court found the payroll records presented by the respondent company to be incomplete and insufficient to prove due payment. Specifically, payrolls for the New Farmers Plaza branch from June 2011 to December 2011 failed to reflect payments to some petitioners who were already working there. The Court gave credence to the SSS Employee Static Information and the affidavits of former employees, which supported the claim of underpayment contrary to the payrolls. Therefore, petitioners are entitled to salary differentials in accordance with applicable wage orders. The Court also found that the respondent company failed to prove payment of 13th-month pay benefits and service incentive leave benefits, thus these must be paid. The failure to release the P500.00 cash bond since 2010 was undisputed and must be reimbursed. On the issue of reimbursement of illegal deductions and attorney's fees: The claim for illegal deductions for lost items was denied due to lack of evidence. Finally, petitioners are entitled to attorney's fees at 10% of the monetary award for unlawful withholding of wages.

Main Doctrine

An employer bears the burden of proving that an employee's dismissal is for a just or authorized cause. Failure to prove receipt of return-to-work notices, especially when sent during conciliation proceedings and with unsigned registry return cards, negates the claim of abandonment of employment. The twin-notice rule must be observed for a lawful dismissal.

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